Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
Frequently Asked Questions
Wholesale availability
We sell on a wholesale basis on items that are not refurbished or restored. This service is done on a personal one to one basis and through our Etsy shop. Email for full details.
Gift wrapping and packaging
We will if requested at the time of purchase, gift wrap and include a card for your special occasion.
Sizing details
We endeavour to give you the correct information on size and weight in all our descriptions but we cannot guarantee the accuracy of these measurements. If you have a specific spot for a specific thing let us know and we will do our best to make sure it fits!
Care instructions
Copper is a wonderful cooking medium but requires careful cleaning and looking after. Should you wish a guide, let us know on your order and we will enclose our special leaftet.